AS48070 - Intermittent Network Loss – Incident details

All systems operational

Show current status

Intermittent Network Loss

ResolvedMajor outage14 hours 45 minutes

Affected

Website

Major outage from 5:00 PM to 5:57 PM, Operational from 5:57 PM to 7:46 AM

Client Portal

Major outage from 5:00 PM to 5:57 PM, Operational from 5:57 PM to 7:46 AM

Nebula Cloud Portal

Major outage from 5:00 PM to 5:57 PM, Operational from 5:57 PM to 7:46 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are continuing to work on a fix for this incident.
    Currently the issue looks isolated to our 02 Distribution switch for our Sibson PoP.
    A reload of the switch has been completed and is currently undergoing monitoring.

  • InvestigatingUTC

    We are currently looking into sporadic packet loss at our Sibson PoP.