AS48070 Status - Incident history https://status.as48070.net AS48070 Tue, 17 Feb 2026 00:00:00 +0000 Planned Network Maintenance - 17/02/2026 Type: Maintenance Duration: 7 hours Affected Components: cr01.thn.ldn.gb, Client Portal Feb 17, 00:00:00 GMT+0 - Identified - LINX LON2 Port Migration This is maintenance planned as part of the LON2 hardware refresh project. For this project, LINX will migrate all LON2 members off the current Edgecore/IP Infusion OcNOS platform to the new Nokia 7250 IXR-D Platform. During this maintenance, all members in Telehouse North (THN) will be migrated. Members at these sites should expect to see downtime whilst their port is migrated across. Feb 17, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 17, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 7 hours

Affected Components: ,

<p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Identified</strong> - LINX LON2 Port Migration This is maintenance planned as part of the LON2 hardware refresh project. For this project, LINX will migrate all LON2 members off the current Edgecore/IP Infusion OcNOS platform to the new Nokia 7250 IXR-D Platform. During this maintenance, all members in Telehouse North (THN) will be migrated. Members at these sites should expect to see downtime whilst their port is migrated across..</p> <p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>00:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 17</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 17 Feb 2026 00:00:00 +0000 https://status.as48070.net/maintenance/cmlfe17oz0yak5p7vqjk6s4zt https://status.as48070.net/maintenance/cmlfe17oz0yak5p7vqjk6s4zt Virgin Media outage Type: Incident Duration: 35 minutes Affected Components: Virgin Media Oct 31, 08:30:09 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 31, 09:05:37 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 35 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>08:30:09</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>09:05:37</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 31 Oct 2025 08:30:09 +0000 https://status.as48070.net/incident/cmhelf0uf05bln8s1kylpxrqd https://status.as48070.net/incident/cmhelf0uf05bln8s1kylpxrqd Planned Network Maintenance - 29/10/2025 Type: Maintenance Duration: 1 hour Affected Components: , india.web.myhostingspace.co.uk, merlin.ns.myhostingspace.co.uk, , royce.web.myhostingspace.co.uk, Website, juliet.ns.myhostingspace.co.uk, cr02.sib.pet.gb, , Nebula Cloud Portal, Virgin Media, cr01.sib.pet.gb, BT Openreach, Client Portal, Web Hosting → Core Network → Fibre Backhauls → Oct 29, 20:00:00 GMT+0 - Identified - Scope of work: Router hardware swap/upgrade in Sibson POP. Impact: There will be a loss of service at some point during the timeframe stated above whilst we swap over to our new routing platform in Sibson, Peterborough, UK. We estimate this to be around 5-10mins while routes re-converge. Oct 29, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 29, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , , , , , , , , , , , ,

<p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scope of work: Router hardware swap/upgrade in Sibson POP. Impact: There will be a loss of service at some point during the timeframe stated above whilst we swap over to our new routing platform in Sibson, Peterborough, UK. We estimate this to be around 5-10mins while routes re-converge..</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 29 Oct 2025 20:00:00 +0000 https://status.as48070.net/maintenance/cmgrycitx02r9ifwvs0cg7346 https://status.as48070.net/maintenance/cmgrycitx02r9ifwvs0cg7346 BT Openreach outage Type: Incident Duration: 1 hour and 1 minute Affected Components: BT Openreach Oct 22, 22:19:39 GMT+0 - Investigating - BT Openreach cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 22, 23:20:35 GMT+0 - Resolved - BT Openreach is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 hour and 1 minute

Affected Components:

<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>22:19:39</var> GMT+0</small><br><strong>Investigating</strong> - BT Openreach cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>23:20:35</var> GMT+0</small><br><strong>Resolved</strong> - BT Openreach is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 22 Oct 2025 22:19:39 +0000 https://status.as48070.net/incident/cmh2k347d00q3dck9s5iqtejh https://status.as48070.net/incident/cmh2k347d00q3dck9s5iqtejh Virgin Media outage Type: Incident Affected Components: Virgin Media Oct 21, 08:22:08 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 21, 08:22:38 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Affected Components:

<p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>08:22:08</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 21</var>, <var data-var='time'>08:22:38</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 21 Oct 2025 08:22:08 +0000 https://status.as48070.net/incident/cmh0aq7ja04dphg4701ab5zex https://status.as48070.net/incident/cmh0aq7ja04dphg4701ab5zex Virgin Media outage Type: Incident Duration: 5 hours and 29 minutes Affected Components: Virgin Media Aug 1, 23:08:43 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Aug 2, 04:37:30 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 hours and 29 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>23:08:43</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>04:37:30</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 1 Aug 2025 23:08:43 +0000 https://status.as48070.net/incident/cmdtfqd1i000lhm1fept6qc3p https://status.as48070.net/incident/cmdtfqd1i000lhm1fept6qc3p Virgin Media outage Type: Incident Duration: 4 hours and 15 minutes Affected Components: Virgin Media Jul 15, 00:37:57 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 15, 04:52:40 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 hours and 15 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>00:37:57</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>04:52:40</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 15 Jul 2025 00:37:57 +0000 https://status.as48070.net/incident/cmd3szrww00nhajtjh0cl44xb https://status.as48070.net/incident/cmd3szrww00nhajtjh0cl44xb teleh-nrth-9k-core01 outage Type: Incident Duration: 26 minutes Affected Components: cr01.sib.pet.gb Jul 10, 23:56:42 GMT+0 - Investigating - teleh-nrth-9k-core01 cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 11, 00:22:41 GMT+0 - Resolved - teleh-nrth-9k-core01 is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 26 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>23:56:42</var> GMT+0</small><br><strong>Investigating</strong> - teleh-nrth-9k-core01 cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>00:22:41</var> GMT+0</small><br><strong>Resolved</strong> - teleh-nrth-9k-core01 is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 10 Jul 2025 23:56:42 +0000 https://status.as48070.net/incident/cmcy1rbuk0130hyayfvfqd7k5 https://status.as48070.net/incident/cmcy1rbuk0130hyayfvfqd7k5 BT Openreach outage Type: Incident Duration: 26 minutes Affected Components: BT Openreach Jul 10, 23:56:42 GMT+0 - Investigating - BT Openreach cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 11, 00:22:34 GMT+0 - Resolved - BT Openreach is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 26 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 10</var>, <var data-var='time'>23:56:42</var> GMT+0</small><br><strong>Investigating</strong> - BT Openreach cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 11</var>, <var data-var='time'>00:22:34</var> GMT+0</small><br><strong>Resolved</strong> - BT Openreach is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 10 Jul 2025 23:56:42 +0000 https://status.as48070.net/incident/cmcy1rbt200mqx59kuxsxrwsi https://status.as48070.net/incident/cmcy1rbt200mqx59kuxsxrwsi Virgin Media outage Type: Incident Duration: 5 minutes Affected Components: Virgin Media Jun 19, 03:20:40 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 19, 03:25:40 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>03:20:40</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>03:25:40</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Jun 2025 03:20:40 +0000 https://status.as48070.net/incident/cmc2tcw4900uov07q0u0pwg6u https://status.as48070.net/incident/cmc2tcw4900uov07q0u0pwg6u Virgin Media outage Type: Incident Duration: 5 minutes Affected Components: Virgin Media Jun 19, 03:00:41 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Jun 19, 02:55:42 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>03:00:41</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>02:55:42</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Thu, 19 Jun 2025 02:55:42 +0000 https://status.as48070.net/incident/cmc2sgrn90052yl10vg9rn0x8 https://status.as48070.net/incident/cmc2sgrn90052yl10vg9rn0x8 Virgin Media outage Type: Incident Duration: 17 minutes Affected Components: Virgin Media Jun 19, 02:30:42 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 19, 02:47:40 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 17 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>02:30:42</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>02:47:40</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Jun 2025 02:30:42 +0000 https://status.as48070.net/incident/cmc2rkmfw001twyxi4zelfqfv https://status.as48070.net/incident/cmc2rkmfw001twyxi4zelfqfv Virgin Media outage Type: Incident Duration: 5 minutes Affected Components: Virgin Media Jun 19, 01:53:44 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 19, 01:58:40 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>01:53:44</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>01:58:40</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Jun 2025 01:53:44 +0000 https://status.as48070.net/incident/cmc2q92x3000dchda9zj2557d https://status.as48070.net/incident/cmc2q92x3000dchda9zj2557d Virgin Media outage Type: Incident Duration: 4 minutes Affected Components: Virgin Media Jun 19, 01:22:40 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 19, 01:26:40 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>01:22:40</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>01:26:40</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Jun 2025 01:22:40 +0000 https://status.as48070.net/incident/cmc2p54oq00d7ox193hczth5n https://status.as48070.net/incident/cmc2p54oq00d7ox193hczth5n Virgin Media outage Type: Incident Duration: 31 minutes Affected Components: Virgin Media Jun 19, 00:21:40 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 19, 00:52:40 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 31 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>00:21:40</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>00:52:40</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Jun 2025 00:21:40 +0000 https://status.as48070.net/incident/cmc2myomi0026il3w9yzzehro https://status.as48070.net/incident/cmc2myomi0026il3w9yzzehro BT Openreach outage Type: Incident Duration: 1 day, 1 hour and 19 minutes Affected Components: BT Openreach May 9, 20:01:42 GMT+0 - Investigating - BT Openreach cannot be accessed at the moment. This incident was created by an automated monitoring service. May 10, 08:45:11 GMT+0 - Identified - 21CN OPTICAL CONNECT : HUNTINGDON CROMWELL : LOSS OF SERVICE Loss of service to 63 Optical Connect Services. The PTO (Precision Test Officer) will be on site imminently to commence repair work with the assistance of a cable gang on the damaged cable. Estimated time of restoration not yet known. Next update will be issued upon a significant development. May 10, 20:21:31 GMT+0 - Monitoring - Current Situation : The PTO (Precision Test Officer) has advised that the old cables have now been recovered and new cables are in the process of being pulled in. Estimated time of restoration not yet known. Next update will be issued upon a significant development. May 10, 21:20:41 GMT+0 - Resolved - BT Openreach is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 day, 1 hour and 19 minutes

Affected Components:

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>20:01:42</var> GMT+0</small><br><strong>Investigating</strong> - BT Openreach cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>08:45:11</var> GMT+0</small><br><strong>Identified</strong> - 21CN OPTICAL CONNECT : HUNTINGDON CROMWELL : LOSS OF SERVICE Loss of service to 63 Optical Connect Services. The PTO (Precision Test Officer) will be on site imminently to commence repair work with the assistance of a cable gang on the damaged cable. Estimated time of restoration not yet known. Next update will be issued upon a significant development..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>20:21:31</var> GMT+0</small><br><strong>Monitoring</strong> - Current Situation : The PTO (Precision Test Officer) has advised that the old cables have now been recovered and new cables are in the process of being pulled in. Estimated time of restoration not yet known. Next update will be issued upon a significant development..</p> <p><small>May <var data-var='date'> 10</var>, <var data-var='time'>21:20:41</var> GMT+0</small><br><strong>Resolved</strong> - BT Openreach is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 9 May 2025 20:01:42 +0000 https://status.as48070.net/incident/cmah82ai60111z398bvjbm79d https://status.as48070.net/incident/cmah82ai60111z398bvjbm79d Virgin Media outage Type: Incident Duration: 1 minute Affected Components: Virgin Media May 9, 16:32:40 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. May 9, 16:33:40 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>16:32:40</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>16:33:40</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Fri, 9 May 2025 16:32:40 +0000 https://status.as48070.net/incident/cmah0lhb701ht512ya42lkcca https://status.as48070.net/incident/cmah0lhb701ht512ya42lkcca Virgin Media outage Type: Incident Duration: 32 minutes Affected Components: Virgin Media May 9, 12:19:40 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. May 9, 11:47:42 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 32 minutes

Affected Components:

<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>12:19:40</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 9</var>, <var data-var='time'>11:47:42</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Fri, 9 May 2025 11:47:42 +0000 https://status.as48070.net/incident/cmagqf0dw039je1p3de4zj5gt https://status.as48070.net/incident/cmagqf0dw039je1p3de4zj5gt Fibre Joint Swap - Virgin Media Backhaul Type: Incident Duration: 13 minutes Affected Components: Virgin Media Feb 18, 09:59:24 GMT+0 - Identified - Scope of work: Third party maintenance required to replace a fibre joint in the network. Impact: The outage period should last for 8 hours; however an 10 hour time frame has been given in the event of any unforeseen circumstances. The outage period will start at midnight. Feb 18, 10:12:42 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 13 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>09:59:24</var> GMT+0</small><br><strong>Identified</strong> - Scope of work: Third party maintenance required to replace a fibre joint in the network. Impact: The outage period should last for 8 hours; however an 10 hour time frame has been given in the event of any unforeseen circumstances. The outage period will start at midnight..</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>10:12:42</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 18 Feb 2025 09:59:24 +0000 https://status.as48070.net/incident/cm79r6ngo00hbc8rfu4sdbk23 https://status.as48070.net/incident/cm79r6ngo00hbc8rfu4sdbk23 Virgin Media outage Type: Incident Duration: 13 hours and 21 minutes Affected Components: Virgin Media Jan 13, 10:47:39 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Jan 14, 00:08:39 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 13 hours and 21 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 13</var>, <var data-var='time'>10:47:39</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 14</var>, <var data-var='time'>00:08:39</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 13 Jan 2025 10:47:39 +0000 https://status.as48070.net/incident/cm5ux6z7200gswck2hz1v5xmm https://status.as48070.net/incident/cm5ux6z7200gswck2hz1v5xmm AS174 - Cogent outage Type: Incident Duration: 58 minutes Jan 11, 09:11:34 GMT+0 - Resolved - AS174 - Cogent is now operational! This update was created by an automated monitoring service. Jan 11, 08:13:40 GMT+0 - Investigating - AS174 - Cogent cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 58 minutes

<p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>09:11:34</var> GMT+0</small><br><strong>Resolved</strong> - AS174 - Cogent is now operational! This update was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>08:13:40</var> GMT+0</small><br><strong>Investigating</strong> - AS174 - Cogent cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Sat, 11 Jan 2025 08:13:39 +0000 https://status.as48070.net/incident/cm5rwt89u015rh7sbei98w9jv https://status.as48070.net/incident/cm5rwt89u015rh7sbei98w9jv Virgin Media outage Type: Incident Duration: 1 hour and 24 minutes Affected Components: Virgin Media Jan 11, 09:37:39 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Jan 11, 08:13:40 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 1 hour and 24 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>09:37:39</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> <p><small>Jan <var data-var='date'> 11</var>, <var data-var='time'>08:13:40</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Sat, 11 Jan 2025 08:13:39 +0000 https://status.as48070.net/incident/cm5rwt89j015avrru17i5f8zr https://status.as48070.net/incident/cm5rwt89j015avrru17i5f8zr Nebula Cloud Portal outage Type: Incident Duration: 1 hour and 26 minutes Affected Components: Nebula Cloud Portal Dec 24, 13:17:42 GMT+0 - Investigating - Nebula Cloud Portal cannot be accessed at the moment. This incident was created by an automated monitoring service. Dec 24, 14:43:38 GMT+0 - Resolved - Nebula Cloud Portal is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 hour and 26 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 24</var>, <var data-var='time'>13:17:42</var> GMT+0</small><br><strong>Investigating</strong> - Nebula Cloud Portal cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Dec <var data-var='date'> 24</var>, <var data-var='time'>14:43:38</var> GMT+0</small><br><strong>Resolved</strong> - Nebula Cloud Portal is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 24 Dec 2024 13:17:42 +0000 https://status.as48070.net/incident/cm52hqw7a00rc11t8it905w5v https://status.as48070.net/incident/cm52hqw7a00rc11t8it905w5v Virgin Media outage Type: Incident Duration: 3 hours and 11 minutes Affected Components: Virgin Media Dec 17, 00:40:42 GMT+0 - Investigating - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service. Dec 17, 03:51:41 GMT+0 - Resolved - Virgin Media is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 hours and 11 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>00:40:42</var> GMT+0</small><br><strong>Investigating</strong> - Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>03:51:41</var> GMT+0</small><br><strong>Resolved</strong> - Virgin Media is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 17 Dec 2024 00:40:42 +0000 https://status.as48070.net/incident/cm4rqmf2400z0x36re5k6bd0f https://status.as48070.net/incident/cm4rqmf2400z0x36re5k6bd0f Loss of Service on Openreach Backhaul Type: Incident Duration: 5 hours and 12 minutes Affected Components: BT Openreach Nov 15, 14:08:00 GMT+0 - Identified - **Customer Impact :** Loss of service to 70 Optical Connect circuits. **Current Situation :** The cold restart performed earlier, failed to restore service and a replacement has been ordered. ETA 16:30\. An engineer will be tasked in due course. The estimated time of restoration is not yet known. Next update will be issued upon service restoration unless there should be a significant development. Nov 15, 17:19:52 GMT+0 - Identified - A replacement amplifier card has been delivered and a second is on the way. An engineer is on route to replace the failed amplifier/card. ETA to follow. The estimated time of restoration is not yet known. Next update will be issued upon service restoration unless there should be a significant development. Nov 15, 19:19:52 GMT+0 - Resolved - Service fully restored at 19:19 after a hardware change at Faraday. Incident closed following a successful monitoring period. Type: Incident

Duration: 5 hours and 12 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>14:08:00</var> GMT+0</small><br><strong>Identified</strong> - **Customer Impact :** Loss of service to 70 Optical Connect circuits. **Current Situation :** The cold restart performed earlier, failed to restore service and a replacement has been ordered. ETA 16:30\. An engineer will be tasked in due course. The estimated time of restoration is not yet known. Next update will be issued upon service restoration unless there should be a significant development..</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>17:19:52</var> GMT+0</small><br><strong>Identified</strong> - A replacement amplifier card has been delivered and a second is on the way. An engineer is on route to replace the failed amplifier/card. ETA to follow. The estimated time of restoration is not yet known. Next update will be issued upon service restoration unless there should be a significant development..</p> <p><small>Nov <var data-var='date'> 15</var>, <var data-var='time'>19:19:52</var> GMT+0</small><br><strong>Resolved</strong> - Service fully restored at 19:19 after a hardware change at Faraday. Incident closed following a successful monitoring period..</p> ]]> Fri, 15 Nov 2024 14:08:00 +0000 https://status.as48070.net/incident/cm3ixf9qj000a11uw2gmd5tds https://status.as48070.net/incident/cm3ixf9qj000a11uw2gmd5tds Planned Network Maintenance - 25/10/2024 Type: Maintenance Duration: 12 hours Affected Components: Virgin Media Oct 26, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 25, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 25, 22:00:00 GMT+0 - Identified - Scope of work: Third party provider work to do a joint swap at Uxbridge. Impact: There will be a loss of service at some point during the timeframe stated above whilst third party complete the maintenance work. Type: Maintenance

Duration: 12 hours

Affected Components:

<p><small>Oct <var data-var='date'> 26</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Scope of work: Third party provider work to do a joint swap at Uxbridge. Impact: There will be a loss of service at some point during the timeframe stated above whilst third party complete the maintenance work..</p> ]]> Fri, 25 Oct 2024 22:00:00 +0000 https://status.as48070.net/maintenance/cm262llyp001z16xgw0dgbl26 https://status.as48070.net/maintenance/cm262llyp001z16xgw0dgbl26 Planned Network Maintenance - 09/07/2024 Type: Maintenance Duration: 21 days, 2 hours and 54 minutes Affected Components: Virgin Media Jul 9, 11:03:00 GMT+0 - Identified - Scope of work: Our transport partner will perform maintenance to investigate & resolve an incident on DWDM system between Peterborough & Northampton Impact: The circuit will experience loss of service for up to 8 hours Jun 18, 08:09:04 GMT+0 - Completed - Due to unforeseen circumstances this Planned Work has been cancelled. Please accept our apologies for any inconvenience this may cause you. Type: Maintenance

Duration: 21 days, 2 hours and 54 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 9</var>, <var data-var='time'>11:03:00</var> GMT+0</small><br><strong>Identified</strong> - Scope of work: Our transport partner will perform maintenance to investigate & resolve an incident on DWDM system between Peterborough & Northampton Impact: The circuit will experience loss of service for up to 8 hours.</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>08:09:04</var> GMT+0</small><br><strong>Completed</strong> - Due to unforeseen circumstances this Planned Work has been cancelled. Please accept our apologies for any inconvenience this may cause you..</p> ]]> Tue, 9 Jul 2024 11:03:00 +0000 https://status.as48070.net/maintenance/clxaao4fp0285bmod95m4weed https://status.as48070.net/maintenance/clxaao4fp0285bmod95m4weed