AS48070 - Notice history

cr01.sib.pet.gb experiencing major outage

Website - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Client Portal - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Nebula Cloud Portal - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Notice history

View current status

Oct 2026

OCT5
Planned Network Maintenance - 05/10/2026
CompletedMaintenance5 hours
  • Completed
    October 06, 2026 at 2:00 AMUTC
    Completed
    October 06, 2026 at 2:00 AMUTC
    Maintenance has completed successfully
  • In progress
    October 05, 2026 at 9:00 PMUTC
    In progress
    October 05, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    September 03, 2026 at 4:03 PMUTC
    Planned
    September 03, 2026 at 4:03 PMUTC

    Scope of work: IP engineers will be performing important software upgrades on the router, which will impact circuits.
    Impact: Service Affecting Activity: Any Maintenance Activity directly impacting the service(s) of customers. Service(s) are expected to go down as a result of these activities.

teleh-nrth-9k-core01 outage
InvestigatingMajor outage
  • Investigating
    UTC
    Investigating

    teleh-nrth-9k-core01 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2026

Virgin Media outage
ResolvedMajor outage3 hours 7 minutes
  • Resolved
    UTC
    Resolved

    Virgin Media is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service.

Virgin Media outage
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    Virgin Media is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service.

AS215638 - CILIX outage
ResolvedMajor outage5 minutes
  • Resolved
    UTC
    Resolved

    AS215638 - CILIX is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    AS215638 - CILIX cannot be accessed at the moment. This incident was created by an automated monitoring service.

Aug 2026

Network Outage 16/08/2026
ResolvedMajor outage3 minutes
  • Postmortem
    UTC
    Postmortem

    Around 13:05PM GMT the NPU (Network Processing Unit) of the NCS in our London PoP performed a reload causing interfaces on the device to be unavailable.

    Initial investigation seems to align with one of our transit providers suffering a hardware reboot - This churn of prefixes possibly overloaded the NPU causing the reload. We did however also see another 8 peers of LON1 reset at the same time as us.

    As this is the first time we have seen this issue we will be keeping an eye going forward, and should any further information become available we will update this notice.

  • Resolved
    UTC
    Resolved

    teleh-nrth-9k-core01 is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    teleh-nrth-9k-core01 cannot be accessed at the moment. This incident was created by an automated monitoring service.

Virgin Media outage
ResolvedMajor outage3 hours 25 minutes
  • Resolved
    UTC
    Resolved

    Virgin Media is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Virgin Media cannot be accessed at the moment. This incident was created by an automated monitoring service.

merlin.ns.myhostingspace.co.uk outage
ResolvedMajor outage6 minutes
  • Resolved
    UTC
    Resolved

    merlin.ns.myhostingspace.co.uk is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    merlin.ns.myhostingspace.co.uk cannot be accessed at the moment. This incident was created by an automated monitoring service.

merlin.ns.myhostingspace.co.uk outage
ResolvedMajor outage4 minutes
  • Resolved
    UTC
    Resolved

    merlin.ns.myhostingspace.co.uk is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    merlin.ns.myhostingspace.co.uk cannot be accessed at the moment. This incident was created by an automated monitoring service.

merlin.ns.myhostingspace.co.uk outage
ResolvedMajor outage17 minutes
  • Resolved
    UTC
    Resolved

    merlin.ns.myhostingspace.co.uk is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    merlin.ns.myhostingspace.co.uk cannot be accessed at the moment. This incident was created by an automated monitoring service.

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